PRIVACY POLICY

Introduction

Welcome to The Barn’s Privacy Policy. We are committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

Who We Are

The Barn is a shisha lounge, restaurant, and bar located at 94 Bellegrove Rd, Welling, DA16 3QD. If you have any questions regarding this policy or your personal data, you can contact us at:

• Email: info@thebarnwelling.co.uk
• Phone: 01322 464140

What Data We Collect

We may collect the following types of personal data from you:

• Personal Information: Name, email address, phone number, and other contact details when you make a booking via tabelo.com or contact us directly.
• Booking Information: Details of your reservations, including date, time, and any special requests.
• Website Usage Data: Information on how you interact with our website, including IP address, browser type, and pages visited.

How We Use Your Data

We use your personal data to:

1. Manage Bookings: Process and manage your reservations through our third-party booking system, Tabelo.com.
2. Customer Service: Respond to your inquiries, requests, and provide customer support.
3. Marketing: Send promotional emails or offers, where you have consented to receive such communications.
4. Website Improvement: Analyse website usage data to improve the performance and user experience of our site.

Cookies

Our website uses only essential cookies to function correctly. These cookies:

• Ensure that our website works properly and provides you with a smooth experience.
• Do not track your activity beyond your visit to our website.
• Are necessary for the website’s functionality and cannot be turned off in our systems.

By using our website, you agree to the use of essential cookies. If you do not accept the use of cookies, you may choose to stop using our website.

Sharing Your Data

We may share your personal data with the following:

• Tabelo.com: Our third-party booking provider, to manage your reservations securely.
• Service Providers: Trusted third parties who assist in the operation of our website, email services, or other essential services.
• Legal Obligations: We may disclose your information where required by law, regulation, or legal process.

We do not sell or share your personal data with third parties for their marketing purposes.

Data Security

We take the security of your personal data seriously and use appropriate technical and organisational measures to protect it. Despite our best efforts, please be aware that no security measures are entirely foolproof.

Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:

• Access: You can request a copy of the data we hold about you.
• Correction: You can ask us to correct any inaccurate or incomplete data.
• Deletion: You can request that we delete your data, where applicable.
• Objection: You can object to the processing of your data in certain circumstances.
• Withdrawal of Consent: If you have provided consent for the processing of your data, you can withdraw it at any time.

To exercise any of these rights, please contact us at info@thebarnwelling.co.uk.

Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including any legal, accounting, or reporting requirements.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email. Please review this policy periodically to stay informed about how we protect your data.

Contact Information

If you have any questions or concerns about this privacy policy or how we handle your data, please contact us at:

• Email: info@thebarnwelling.co.uk
• Phone: 01322 464140
• Address: 94 Bellegrove Rd, Welling, DA16 3QD

Governing Law

This privacy policy is governed by the laws of England and Wales. Any disputes arising from or relating to this policy will be subject to the exclusive jurisdiction of the courts of England and Wales.